Shipping policy

Order processing time
Freshwater Conservation Canada (formerly Trout Unlimited Canada) endeavours to process and ship all orders placed via the Freshwater Conservation Canada Online store within 2-3 business days. Orders are not processed or shipped on weekends or holidays. If, for any unexpected reason, there is a delay in processing or shipping your order, Freshwater Conservation Canada will contact you.

HOLIDAYS & NEW YEARS 2025-2026
Please note that no orders will be processed or shipped between December 23, 2025 through January 4, 2026.

Shipping rates
Shipping charges for your order will be calculated and displayed at checkout.
Orders are generally shipped via Canada Post. Freshwater Conservation Canada may, however, opt to use an alternative carrier should the need arise.

Order enquiries / Missing deliveries
Should you have any questions regarding an order you have placed please contact Freshwater Conservation Canada at 403-221-8360 or 1-800-909-4060.

International Shipping Policy
Freshwater Conservation Canada online store is currently only available for purchases within Canada.